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The Coal Exchange Hotel
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The Coal Exchange Hotel Cardiff Exterior photoThe Coal Exchange Hotel Cardiff Exterior photoThe Coal Exchange Hotel Cardiff Exterior photo

THE COAL EXCHANGE HOTEL, Cardiff

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— up to 10% cheaper
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Check rooms and rates
From$108 /night
Check-in
02Jun
Check-out
03Jun
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

4-5 Mount Stuart Square 4-5 Mount Stuart Square, Cardiff, CF10 5FQ
-
Close to Third Floor Gallery
Very good
7.6
/10
4.2
/5

Loved by The Coal Exchange Hotel guests

Friendly staff
Huge room
Jacuzzi bath
Delicious food
Beautiful building
"The room was excellent - really much bigger and better than expected."
James from United Kingdom
read full review
"The bed was comfortable, our bathroom was large and it also had a jacuzzi tub which was a nice surprise, and the theme and decor of the bedroom added lots of character."
Judy from United States
read full review
"The hotel itself had a lovely charm about it."
Julie from United Kingdom
read full review

Amenities

The Coal Exchange Hotel offers a fitness center equipped with state-of-the-art equipment. Guests can enjoy easy access to the on-site restaurant, the Grill Room, which features locally sourced ingredients. The hotel also provides event spaces suitable for conferences and meetings.

Rooms

The hotel features 44 individually styled rooms, each showcasing unique decor and furnishings. Amenities in the rooms include luxurious en-suite bathrooms and flat-screen TVs. The accommodations also provide complimentary tea and coffee-making facilities.

Location

Nestled in the historic district of Cardiff, the hotel is just a short walk from popular attractions such as Cardiff Bay and the Wales Millennium Centre. The location allows guests convenient access to local shops and restaurants, enriching their overall experience. Additionally, public transport links are readily available, making it easy to explore the city.

Dining

The Grill Room serves an extensive menu featuring grilled specialties and a selection of wines. In the mornings, guests can savor hearty breakfast options made from local produce. Additionally, the hotel provides room service for those who prefer to dine in the comfort of their rooms.

Business

The Coal Exchange Hotel accommodates corporate guests with versatile meeting rooms equipped with audio-visual technology. In addition, a dedicated conference team is available to assist with event planning and execution. Workspaces within the rooms also cater to business travelers needing a productive environment.

Highlights

Location: Historic district, short walk from Cardiff Bay

Rooms: 44 individually styled rooms

Dining: The Grill Room with locally sourced ingredients

Business: Versatile meeting rooms with audio-visual technology

Must-do experiences

  • Visit Cardiff Castle for captivating history and stunning architecture.
  • Take a stroll in Bute Park, a beautiful green space in the city center.
  • Savor a traditional Welsh breakfast at The early Bird café nearby.
  • Explore the vibrant Cardiff Market for local produce and artisan goods.
  • Discover art at the National Museum Cardiff, featuring Welsh masterpieces.

Select your preferred room

Choose from standard rooms, family suites, or deluxe options — with breakfast and flexible rates
    Standard King Room
    2 persons
    29 m²
    1 King-size bed
    Heating
    Shower
    room details
    Triple Room Disability Access
    2 persons
    39 m²
    1 Single Bed or 1 Double Bed
    Heating
    Shower
    room details
    Double Room
    2 persons
    27 m²
    1 Double bed
    Bathtub
    Heating
    room details
Show all rooms

View our calendar

Check prices and secure your dates today
June 2026 - June 2027
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Check-in/ Check-out

Hotel facilities and services

Each hotel provides modern amenities for a relaxing and pleasant stay
Facilities: Very good
7.6/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Guest Parking

  • Electric kettle

Services

  • Housekeeping
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area
  • Dinner

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Board games
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Room features

  • Heating
  • Tea and coffee facilities

Bathroom

  • Free toiletries
  • Sink

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Dining Onsite

Culleys Kitchen & Bar invites guests to explore a delightful blend of traditional and modern dining experiences. With a family-friendly atmosphere and romantic settings available, this venue is perfect for any occasion, offering a tempting selection of meals from breakfast to dinner and everything in between.
The Coal Exchange Hotel Cardiff Restaurant photo
The Coal Exchange Hotel Cardiff Restaurant photo
The Coal Exchange Hotel Cardiff Restaurant photo

Culleys Kitchen & Bar

Casual dining with a focus on local and contemporary fare
Ambiance
The restaurant features a warm, welcoming space, ideal for families and couples alike, with an inviting interior that harmonizes tradition and modernity.
Key Offerings
Breakfast options include buffet and à la carte selections, while the evening menu features a range of hearty dishes and craft cocktails. High tea is also available, along with a private dining area, the Carruthers, for special gatherings.
Reservation
Recommended
Open Monday to Friday from 7 AM to 11 PM, Saturday from 8 AM to 11 PM, and Sunday from 8 AM to 8 PM.

The Coal Exchange Hotel Location

4-5 Mount Stuart Square 4-5 Mount Stuart Square, Cardiff, CF10 5FQ
Explore Cardiff
Explore Cardiff's Vibrant Scene
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Cardiff Bay
20 minutes walking
A picturesque waterfront featuring shops, eateries, and activities. Ideal for leisurely strolls and vibrant festivals.
Techniquest
11 minutes walking
An interactive science and discovery centre, perfect for families. Offers hands-on exhibits and educational workshops.
National Museum Cardiff
25 minutes walking
Showcases art, natural history, and Welsh heritage. Hosts free exhibitions and guided tours for a deeper understanding.
Cardiff Castle
25 minutes walking
A historic medieval castle in the heart of the city. Offers guided tours and stunning architecture to explore.
Water Sports at Cardiff Bay
11 minutes walking
Thrilling water sports activities including kayaking and paddleboarding. Rentals available at the bay during the summer months.
Yoga Classes at Bute Park
35 minutes walking
Relaxing yoga sessions in a serene park setting. Classes are available seasonally and cater to all levels.
Espresso Lab
3 minutes walking
A cozy coffee shop known for artisanal brews and light bites. Popular for its friendly atmosphere and fresh pastries.
Eli Jenkins
6 minutes walking
Traditional pub serving classic Welsh dishes. Offers a vibrant atmosphere, perfect for enjoying local favorites.
Roosters
4 minutes walking
Family-friendly eatery specializing in delicious charcoal-grilled chicken. Casual dining in a lively setting.
Motorpoint Arena Cardiff
30 minutes walking
Major venue for concerts and events. Hosts a variety of performances and entertainment, appealing to all age groups.
Lightship 2000
10 minutes walking
A unique live music venue on a boat, featuring a warm atmosphere and regular events ranging from jazz to DJ nights.
Getting around the city
  • City Centre
    Cardiff 24 min  ·  2 km
  • Airports
    Cardiff (CWL) 36 min  ·  23.8 km
    Bristol (BRS) 116 min  ·  77.1 km
  • Train
    Cardiff Bay Railway Station 4 min  ·  300 m
  • Bus
    Bus stop 18 min  ·  1.5 km
Want to unlock exclusive early deals?
Access members-only prices today
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of GBP15 per person per day.
Pets
Pets are not allowed.
Languages
Spanish, Polish, Arabic, Panjabi / Punjabi, Ukrainian
Number of rooms:
88

Guest ratings and detailed reviews

Feedback about The Coal Exchange Hotel from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Guests often appreciate the spacious rooms at The Coal Exchange Hotel, particularly those with a jacuzzi bath. The hotel's proximity to Cardiff Bay is a definite plus, allowing for easy access. The breakfast is frequently mentioned as excellent, with a wide variety of fresh options. Some guests have noted that the bathroom can get a little wet after showering in rooms without shower curtains or doors.
Show moreShow less
Review score
Based on 2479 verified reviews
7.7 /10
Very good
75 %
Recommend
Staff
8.8/10
Location
8.6/10
Free WiFi
7.3/10
Facilities
7.6/10
Pros
Historic architecture
Helpful staff
Comfortable beds
Cons
Damp patches
Noisy fan
Extortionate rates
Guest reviews
based on 2479 reviews
7.7/10
based on 5351 reviews
7.6/10
Barry from United Kingdom
Single
Double Room
3 nights in November 2025
|
Reviewed: January 22, 2026
9/10
delicious breakfast helpful staff historical building
the breakfast was very good and included many options. the staff were kind and helpful . i also appreciated the historical aspect the building showed.
0 Helpful
Avery from Canada
Couple
Double Room
3 nights in October 2025
|
Reviewed: January 16, 2026
9.0/10

Historic charm with modern comforts

unique character friendly staff convenient location cooked breakfast
I appreciated the unique character of the building and its historic features. The staff proved friendly and helpful . The location's proximity to the bay allowed convenient access to attractions. Breakfast offered tasty, cooked options with self-service.
I noticed a slight lack of cleanliness in some general areas, for example floors felt sticky.
Service
9/10
Staff members were friendly and always ready to help with any questions or requests (their local knowledge was invaluable!). They went out of their way to ensure a smooth visit.
Rooms
9/10
My room had a very comfortable bed and included a large jacuzzi bath. There was also a convenient coffee set with a kettle for hot beverages. A fan was in the room, which proved useful.
Dining
8/10
The breakfast included many options. It even had eggs cooked to order. The self-service setup made it simple to customize portions. The aamiaishuone and ravintola was well maintained.
Location
9/10
The hotel is in a quiet area, a short distance from the bay. It also allows easy access to local restaurants. Taxis are easily accessible from here.
Facilities
10/10
The building retains original decor, showcasing primal features. The building's design stands apart from other corporate hotels (it is so unique!). The historic interior offers an intimate experience.
0 Helpful
|
Show more
Sydney from Australia
Single
Double Room
3 nights in November 2025
|
Reviewed: January 16, 2026
9/10
unique building intimate service drencher shower
The building showcases unique heritage and interiors. The service was friendly and intimate. My room included a jacuzzi with clear operating instructions. The shower was a drencher style unit.
The small plug-in electric heater had not been turned on, my room was cold upon arrival.
0 Helpful
Peter from United Kingdom
Couple
Double Room
3 nights in November 2025
|
Reviewed: January 06, 2026
9/10

Satisfied stay

jacuzzi bath good decor helpful staff
I found the staff helpful. They stored our bikes. The room had a jacuzzi bath and decor. Breakfast included many good options.
0 Helpful
Patricia from United Kingdom
Couple
double room
3 nights in November 2025
|
Reviewed: December 17, 2025
7/10

adequate stay

beautiful rooms lovely staff overcooked bacon lukewarm food
The rooms were beautiful. the staff upgraded us since it was my husband's birthday. It was a lovely gesture. i am grateful for the upgrade and the beautiful historical hotel.
The breakfast was disappointing. the bacon tasted overcooked, and the sausages were undercooked. The food was also lukewarm. i felt the breakfast was not worth the price.
0 Helpful
Sawyer from United States
Family with children
Quadruple Room
3 nights in November 2025
|
Reviewed: December 07, 2025
9/10
quadruple room rainfall style shower iced prosecco
our quadruple room had so much space. the bathroom included a rainfall style shower. we appreciated the complimentary iced prosecco, beer and snacks upon arrival. it was a sweet touch.
The building is older. Some street noise filtered in.
0 Helpful
Joshua from United Kingdom
Couple
Double Room
3 nights in November 2025
|
Reviewed: November 25, 2025
9.3/10

romantic stay at a grand building

awesome architecture wonderful staff unique experience
the building had awesome architecture. the staff were wonderful. the change from minimalist bright hotels brought a unique experience! i especially liked the hotel's personality.
the room was dusty, and i found the carpets to be quite filthy. the bathroom floor also had visible dirt, a minor inconvenience that i hope they address soon.
Location
9/10
the hotel boasts a good location, a bit away from the central area but well-connected! it offers a nothing noisy.
Rooms
8/10
our room was spacious and well-equipped with lovely soft towels. water and biscuits greeted us upon arrival. the beds were comfortable, promising restful nights.
Dining
10/10
breakfast offered a wide choice of fresh food, served in a lovely dining room. there was plenty on offer. the classic english breakfast filled me up for the day!
Service
10/10
the staff proved friendly and helpful throughout my stay. they provided support whenever i needed assistance. this contributed positively to my overall experience!
0 Helpful
|
Show more
Show more reviews
FAQs
About The Coal Exchange Hotel
What is the check-in and check-out policy at The Coal Exchange Hotel?
Check-in is at 15:00 and check-out is at 11:00.
Is there an on-site restaurant at The Coal Exchange Hotel?
The hotel features an on-site restaurant, Cully's Kitchen & Bar, which offers a variety of dining options.
What is the closest airport to The Coal Exchange Hotel?
Cardiff Airport is located 22 km from the hotel.
What amenities are available in the rooms at The Coal Exchange Hotel?
Rooms include a flat-screen TV with satellite channels, a safety deposit box, a kettle, and a private bathroom with free toiletries and a hairdryer.
What breakfast options are available at The Coal Exchange Hotel?
Breakfast options include buffet, continental, and Full English/Irish for an additional charge of 12 GBP.
Are there any attractions near The Coal Exchange Hotel?
Nearby attractions include Cardiff Castle (4 km), National Museum Cardiff (4 km), and Mermaid Quay (3 km).
What languages are spoken by the staff at The Coal Exchange Hotel?
Staff members speak Arabic, English, Spanish, and Punjabi.
What services are offered for business travelers at The Coal Exchange Hotel?
The hotel provides room service and 24-hour front desk assistance, which can support business needs.
Is The Coal Exchange Hotel family-friendly?
The hotel offers accommodations suitable for families, including quad rooms with spa baths.
Are there any private dining options at The Coal Exchange Hotel?
The hotel features the Carruthers private dining area, available for events.
What recreational activities are offered at The Coal Exchange Hotel?
Guests can enjoy on-site live entertainment and happy hour events.

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Check-in
02Jun
Check-out
03Jun
Rooms and Guests2 Guests, 1 Room
  • Overview
  • Rooms
  • Price calendar
  • Hotel facilities and services
  • Location
  • Reviews