Mercure Swansea Hotel Exterior photoMercure Swansea Hotel Interior photoMercure Swansea Hotel Exterior photo

MERCURE SWANSEA HOTEL, Swansea

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From$113 /night
Check-in
05Jun
Check-out
06Jun
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Phoenix Way, Swansea, SA7 9EG
-
Near Pluck Lake
Very good
7.8
8.0
/10
5.0
3.9
/5

4-star lakeside retreat in Swansea

Location

Mercure Swansea Hotel offers scenic lake views and is located less than a mile from the M4, making access to major routes convenient. Situated minutes from Liberty Stadium and three miles from Swansea city centre, the hotel provides easy access to both business and leisure destinations. Day trips to the Gower Peninsula and Brecon Beacons are easily achievable from this central location.

Rooms

The hotel consists of 119 bedrooms, all equipped with HD TVs and complimentary high-speed WiFi. Superior and Privilege Rooms come with added amenities such as Nespresso coffee machines, robes, and slippers. Family accommodations are available, featuring various bed types to accommodate up to four people.

Dining

Dining options include the Brasserie restaurant, which emphasizes local produce for its curated menu. Guests can relax at the outdoor dining area adjacent to Fenrod Lake, offering a peaceful atmosphere. Room service is available, allowing guests to enjoy meals from the comfort of their rooms.

Business Facilities

Mercure Swansea Hotel offers nine meeting rooms, including the Lakeside Suite that accommodates up to 180 guests. The venue provides an extensive range of conference facilities, tailored packages, and aforementioned state-of-the-art audiovisual equipment. Free parking for 180 cars enhances convenience for event visitors.

Pet-Friendly Accommodations

The hotel welcomes well-behaved dogs, allowing one pet per room. Pet owners should notify the hotel in advance regarding their furry companions. This policy allows guests to enjoy their stay while bringing their pets along.

Highlights

Location: Less than a mile from the M4 and minutes from Liberty Stadium

Rooms: 119 bedrooms with HD TVs

Dining: Brasserie restaurant with locally sourced produce

Business: Nine meeting rooms including the Lakeside Suite

Pet-Friendly: Dog-friendly hotel welcoming well-behaved pets

Must-do experiences

  • Stroll through Swansea Market for fresh local produce and crafts.
  • Visit the National Waterfront Museum for a taste of Welsh industry.
  • Try the famous Welsh cakes at La Pedregal in Swansea Market.
  • Discover the stunning views from the Swansea Bay Promenade walk.
  • Explore the hidden beauty of Clyne Gardens, a local favorite.

Select your preferred room

Choose from standard rooms, family suites, or deluxe options — with breakfast and flexible rates
  • Classic Twin Room
    2 persons
    21 m²
    2 Single beds
    Heating
    Shower
  • Classic Double Room
    2 persons
    21 m²
    1 Double bed
    Heating
    Shower
  • Classic Family Room
    2 persons
    26 m²
    Heating
    Shower
Show all rooms

View our calendar

Check prices and secure your dates today
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Check-in/ Check-out

Hotel facilities and services

Each hotel provides modern amenities for a relaxing and pleasant stay
Facilities: Very good
7.8/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Allergy-free rooms
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Golf course

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Picnic area/ Tables
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet
  • Board games

Spa & Leisure

  • Garden area
  • Leisure/ TV room

Room features

  • Heating
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Dining Onsite

At Mercure Swansea Hotel, on-site dining offers diverse culinary experiences, from internationally inspired flavors to classic comfort food in a modern and inviting atmosphere. Guests can indulge in thoughtfully crafted meals surrounded by a warm ambiance, making every dining occasion memorable.
Mercure Swansea Hotel Restaurant photo
Mercure Swansea Hotel Restaurant photo
Mercure Swansea Hotel Restaurant photo

The Brasserie

International cuisine
Ambiance
Modern and comfortable setting
Key Offerings
A varied menu featuring vegetarian and gluten-free options, crafted from fresh and local produce, ideal for breakfast, lunch, and dinner.
Reservation
Not needed
Monday 07:00 - 21:30, Saturday 07:30 - 21:30, Sunday 08:00 - 21:00

The Bar

Casual dining with a focus on comfort food
Ambiance
Stylish surroundings for relaxation and socializing
Key Offerings
A Lounge Menu with selections of Deli & Classic Sandwiches, Authentic Pizza, grilled favorites, and tempting Desserts, along with superb cocktails.
Reservation
Not needed
Hours vary

Mercure Swansea Hotel Location

Phoenix Way, Swansea, SA7 9EG
Explore Swansea
Explore the Best of Swansea
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Hafod-Morfa Copperworks
Hafod-Morfa Copperworks
10 minutes' walk
Historic copperworks site showcasing Swansea's industrial heritage, with guided tours available on weekends.
Liberty Stadium
Liberty Stadium
25 minutes' walk
Home to Swansea City AFC and Ospreys, hosting major sports events and concerts in a vibrant atmosphere.
Swansea Bus Museum
Swansea Bus Museum
16 minutes' walk
Local transport history displayed through classic buses and engaging exhibits highlighting Swansea's transport evolution.
Bust of Dylan Thomas
Bust of Dylan Thomas
10 minutes' walk
A tribute to the legendary poet Dylan Thomas, this bust is a notable cultural site surrounded by beautiful gardens.
Celtic Trail
4 minutes' walk
Scenic walking and cycling path offering stunning coastal views and nature experiences. Perfect for outdoor enthusiasts.
Bryn-y-Don Park
15 minutes' drive
Spacious park ideal for picnics, leisure walks, and playground fun. Great spot for families to unwind and relax.
Robins Nest
5 minutes' walk
Casual dining offering local dishes with a cozy atmosphere. Don't miss their famous homemade desserts.
Fair Deal Cafe
14 minutes' walk
A beloved café known for hearty breakfast options and friendly service, catering to various dietary needs.
Castle Bingo
15 minutes' walk
A fun bingo hall with a vibrant atmosphere, hosting regular events perfect for all ages looking for an entertaining night out.
M G K Leisure Ltd
15 minutes' walk
Family-friendly venue offering arcade games, activities, and occasional live events for a fun-filled evening.
Getting around the city
  • City Centre
    Swansea 7 min  ·  4.3 km
  • Airports
    Swansea (SWS) 24 min  ·  15.9 km
    Cardiff (CWL) 99 min  ·  65.7 km
  • Train
    Swansea Railway Station 6 min  ·  3.9 km
    Swansea Train Station 6 min  ·  3.9 km
  • Bus
    Bus stop 8 min  ·  4.8 km
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Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs GBP17.95 per person per day.
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are allowed on request.
Languages
English, German, Welsh
Year renovated:
2009
Number of rooms:
114
Former name
Ramada Swansea

Guest ratings and detailed reviews

Feedback about Mercure Swansea Hotel from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Guests often appreciate the Mercure Swansea Hotel's convenient location near various attractions. The lounge, entrance, and bar areas create a pleasant atmosphere, with a beer garden offering ample space for relaxation and play. While some guests have noted that certain rooms and hallways appear dated, others have found their rooms spacious and comfortable. On-site parking is free, adding to the overall value.
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Review score
Based on 990 verified reviews
7.9 /10
Very good
78 %
Recommend
Staff
8.9/10
Comfort
8.2/10
Paid Wi-Fi
6.5/10
Facilities
7.8/10
Pros
Communal areas
Welcoming staff
Spacious room
Fresh food
Excellent location
Cons
Cooked breakfast quality
Broken hairdryer
Unmade sofa bed
Guest reviews
based on 990 reviews
7.9/10
based on 255 reviews
4/5
based on 1773 reviews
7.8/10
Oscar from United States
Single
Classic Double Room
3 nights in November 2025
|
Reviewed: February 08, 2026
6/10
stained carpet dirty remote
the hotel's location was convenient. it was close to where i needed to be.
My room had a noticeable issue. the carpet was stained in multiple places. It really detracted from the room's overall appeal. also, the tv didn't work, and the remote control was quite dirty. it.
0 Helpful
Andrew from United Kingdom
Family with children
classic family room
4 nights in November 2025
|
Reviewed: December 10, 2025
9/10
superb comfort good standard
the bed provided superb comfort. i found the on-site restaurant served food of a good standard.
the gym equipment was slightly dated.
0 Helpful
Grace from United Kingdom
Family with children
Classic Family Room
3 nights in November 2025
|
Reviewed: November 22, 2025
9.3/10

Was awesome, fantastic event!

event organisation relaxing rooms amazing buffet accommodating staff
Rachel Wood prepared everything exactly as we requested. Family travelled a long way and enjoyed relaxing in their rooms before the surprise party. The party buffet was AMAZING!!! The venue proved great for our celebration, giving us memories we will cherish. Staff accommodated us well, and the breakfast buffet earned a 10/10.
The carpets in the hallways looked a little worn, though my room itself was super clean.
Location
9/10
The hotel provided easy access to nearby attractions. The M4 motorway, the city center, and the seafront were easily accessible. A NICE lake near the hotel allowed for a pleasant walk after breakfast.
Service
10/10
Staff members were genuinely cute. The hotel staff were friendly, helpful, and efficient in their duties. All staff, including restaurant staff, maintained high service quality.
Dining
9/10
Breakfast included a wide array of choices, catering to different tastes. The breakfast buffet selection included both hot and cold items. The quality of ingredients used stood out.
Rooms
9/10
The beds were comfortable and helped ensure restful sleep. My Classic Family Room was clean and well-kept. I appreciated that the room contained all necessary amenities.
0 Helpful
|
Show more
Oscar from United Kingdom
Family with children
classic double room
3 nights in June 2025
|
Reviewed: September 12, 2025
8.8/10

a very good stay

clean beds quiet atmosphere ample space friendly staff
The beds felt very clean. the hotel maintained a quiet atmosphere . the outside area near the bar provided ample space for children to play. I loved it! the breakfast selection offered many options and the staff replenished the food frequently. all the staff were very friendly.
The hotel could use a bit of fresh paint in some areas. the upkeep seemed well overall.
Service
9/10
The staff assisted efficiently during check-in, ensuring a smooth process. reception offered quick responses to all inquiries. i am grateful for the quick, efficient service. It helped me.
Location
8/10
The hotel benefits from a relatively quiet location. the surroundings are not noisy. We loved it. the nearby walks were pleasant and accessible, i really did not encounter any problems.
Dining
9/10
the restaurant provided a good selection of meals and the quality was very good. the staff worked very hard in this area. the bar area featured an excellent variety of drinks.
Facilities
9/10
The parking area offered sufficient free spaces. This was very useful. the hotel presented modern and clean interiors. the rooms provided spacious layouts with good amenities. The rooms were good.
0 Helpful
|
Show more
FAQs
About Mercure Swansea Hotel
What is the check-in and check-out time at Mercure Swansea Hotel?
Check-in is from 15:00 and check-out is by 11:00.
Is parking available at Mercure Swansea Hotel?
Free public parking is available on-site without the need for reservation.
What dining options are available at Mercure Swansea Hotel?
The hotel features an on-site restaurant, The Brasserie, serving seasonal Welsh dishes, and a bar offering lighter meals and snacks.
What amenities are provided in the rooms at Mercure Swansea Hotel?
Rooms include complimentary high-speed Wi-Fi, a flat-screen TV, electric kettle, and some offer views of the grounds and lake.
What facilities are available for guests at Mercure Swansea Hotel?
The hotel features a gym as part of the Feel Good Health Club, as well as a sauna, swimming pool, and golf course.
What is the distance from Mercure Swansea Hotel to Swansea city centre?
The hotel is located 5 km from Swansea city centre.
Which landmarks are near Mercure Swansea Hotel?
Nearby attractions include Liberty Stadium (2 km), Swansea Castle (approximately 4 km), and Swansea Marina (3 km).
Is breakfast available at Mercure Swansea Hotel?
A continental or traditional breakfast is available for an additional charge of £17.
Does Mercure Swansea Hotel offer business facilities?
The hotel has nine meeting rooms available for corporate events, accommodating up to 180 delegates.
Is there a bar available at Mercure Swansea Hotel?
Yes, the hotel features a bar with a fireplace where guests can enjoy drinks and lighter meals.

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Check-in
05Jun
Check-out
06Jun
Rooms and Guests2 Guests, 1 Room