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The Parkgate Hotel
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The Parkgate Hotel Cardiff Exterior photoThe Parkgate Hotel Cardiff Exterior photoThe Parkgate Hotel Cardiff Exterior photo

THE PARKGATE HOTEL, Cardiff

Book directly with us
— up to 10% cheaper
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Check rooms and rates
From$141 /night
Check-in
05Jun
Check-out
06Jun
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Westgate Street, Cardiff, CF10 1DA
-
Next to Cardiff Castle
Great
8.9
9.1
/10
4.5
4.3
/5

Loved by The Parkgate Hotel guests

Luxury rooms
Warm welcome
Comfortable beds
Attentive staff
"The spa facilities were incredible, special thanks to Eliza, she was very helpful when my mum asked about the products on offer."
Christina from United Kingdom
read full review
"We stayed in a superior Queen suite, it was stunning! Clean and comfortable with superb quality furnishings and bed linen."
MrsN64 from United Kingdom
read full review
"Beautiful big rooms with high ceilings and unique features."
Helen
read full review

4-star luxury hotel in Cardiff

Description

The Parkgate Hotel, an award-winning destination, offers an exceptional location next to the Principality Stadium. This establishment features a range of uniquely styled rooms, each offering distinct designs reflective of the hotel's historic architecture. Guests may enjoy upscale dining options at The Sorting Room, recognized by the Michelin Guide, providing a stylish setting for meals.

Rooms

The Parkgate Hotel accommodates various room types that cater to different preferences, including Superior Queen and Deluxe King options. Each room is equipped with luxurious elements such as a walk-in shower, premium Elemis toiletries, and spacious king or queen beds. Unique room choices, like the Tower Suite, provide historically inspired designs with striking views of the city.

Location

Conveniently situated on Westgate Street, The Parkgate Hotel ensures easy access to Cardiff Central railway station, which is a mere 7-minute walk away. This central location allows guests to explore Cardiff's vibrant attractions, restaurants, and nightlife. Public transport options and nearby parking provide additional travel ease for visitors.

Wellness

The Spa at The Parkgate Hotel stands as one of Cardiff's top wellness destinations, offering a stunning boutique environment for relaxation. Guests are invited to experience a range of therapies provided by skilled Elemis therapists tailored to individual needs. The spa includes a hydrotherapy pool, sauna and Thermal Suite for a complete wellness experience.

Dining

Dining options at The Parkgate Hotel offer a mix of local and seasonal ingredients in a chic setting. The Sorting Room serves a menu with British-inspired dishes and is complemented by an extensive selection of wines and cocktails. Afternoon tea and brunch events are regularly hosted to enhance the dining experience.

Highlights

Location: Next to Principality Stadium

Wellness: Spa with hydrotherapy pool

Dining: Michelin Guide listed restaurant

Rooms: Tower Suite with city views

Events: Exclusive rugby packages available

Accessibility: Nine dedicated accessible rooms

Must-do experiences

  • Explore Cardiff Market for local produce and unique crafts.
  • Savor a traditional Welsh breakfast at The Early Bird.
  • Visit the hidden museum of the Cardiff Story for local history.
  • Stroll along the Taff Trail for scenic river views and nature.
  • Join a guided tour of the iconic Cardiff Castle for rich history.

Select your preferred room

Choose from standard rooms, family suites, or deluxe options — with breakfast and flexible rates
    King Room
    2 persons
    28 m²
    1 King-size bed
    Air conditioning
    Heating
    room details
    Signature King Sofa
    2 persons
    28 m²
    1 King-size bed and 1 Sofa bed
    Air conditioning
    Heating
    room details
    Deluxe Junior Suite
    2 persons
    36 m²
    1 King-size bed
    Air conditioning
    Heating
    room details
Show all rooms

View our calendar

Check prices and secure your dates today
June 2026 - June 2027
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Check-in/ Check-out

Hotel facilities and services

Each hotel provides modern amenities for a relaxing and pleasant stay
Facilities: Perfect
9.0/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Locker room
  • Lift
  • Fire extinguishers

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities

Children

  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Full body massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Bathtub
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Dining Onsite

The Parkgate Hotel offers a delightful culinary experience with its charming dining venues, where modern British cuisine meets warm hospitality. Each space invites guests to indulge in thoughtfully crafted meals, whether for a leisurely afternoon tea or a satisfying dinner with friends.
The Parkgate Hotel Cardiff Restaurant photo
The Parkgate Hotel Cardiff Restaurant photo
The Parkgate Hotel Cardiff Restaurant photo

The Sorting Room

British
Ambiance
Modern and inviting, perfect for relaxing gatherings or intimate meals.
Key Offerings
A menu that caters to various dietary preferences, including vegetarian, vegan, and gluten-free options, served in a tasteful setting.
Reservation
Recommended
Open daily from 12:00 to 22:00.

The Lounge

Coffee, pastries, and tapas
Ambiance
Elegant and intimate, with a cozy atmosphere ideal for casual meet-ups or afternoon indulgence.
Key Offerings
Magnificent afternoon teas, artisanal coffee paired with exquisite patisseries, and an excellent selection of evening drinks and tapas.
Reservation
Not needed
Hours vary; generally open for light bites and refreshments.

The Parkgate Hotel Location

Westgate Street, Cardiff, CF10 1DA
Explore Cardiff
Activities, Dining, and Entertainment Near The Parkgate Hotel
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Cardiff Castle
Cardiff Castle
2 minutes' walk
A historic castle with impressive architecture and rich history, offering guided tours and beautiful grounds.
Principality Stadium
Principality Stadium
2 minutes' walk
Wales' national stadium famous for rugby and football events, offering stadium tours showcasing its modern facilities.
National Museum Cardiff
National Museum Cardiff
20 minutes' walk
A world-class museum featuring art and natural history exhibits, with free admission and special events throughout the year.
Bute Park
Bute Park
18 minutes' walk
A large park with beautiful gardens and walking paths, ideal for picnics and outdoor activities, adjacent to Cardiff Castle.
Cardiff Bay Water Activities
25 minutes' walking
Enjoy kayaking, sailing, and boat tours on Cardiff Bay, with rental services nearby and seasonal availability.
Roath Park
30 minutes' walk
A scenic park perfect for leisurely strolls, picnics, and paddle boating on the lake, promoting relaxation in nature.
Indoor Climbing Cardiff
10 minutes' drive
An exciting rock climbing venue for thrills, featuring various climbs for all skill levels; gear rental available on-site.
Casanova
2 minutes' walk
An Italian eatery known for its cozy ambiance and homemade pasta, offering vegetarian and gluten-free options.
Tiny Rebel Cardiff
1 minute' walk
A vibrant pub serving craft beers and a diverse menu including street food, perfect for casual dining and crafted brews.
Turtle Bay Cardiff
3 minutes' walk
Caribbean-themed restaurant featuring vibrant decor and dishes like jerk chicken, with vegan options and a lively atmosphere.
Motorpoint Arena Cardiff
Motorpoint Arena Cardiff
13 minutes' walk
Major concert venue hosting a variety of live events, with electric atmosphere perfect for music lovers of all ages.
Tramshed Cardiff
Tramshed Cardiff
10 minutes' walk
A creative space for live music and events, featuring a bar and food options, ideal for a night out with friends or family.
Getting around the city
  • City Centre
    Cardiff 4 min  ·  300 m
  • Airports
    Cardiff (CWL) 33 min  ·  21.5 km
    Bristol (BRS) 116 min  ·  76.8 km
  • Train
    Cardiff Central Railway Station 4 min  ·  300 m
  • Bus
    Bus stop 4 min  ·  300 m
Want to unlock exclusive early deals?
Access members-only prices today
Check Rates
Property information and rules
Check-in
from 16:00-23:59
Check-out
from 06:00-11:00
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of GBP21.50 per person per day.
Pets
Pets are not allowed.
Number of floors:
6
Number of rooms:
168

Guest ratings and detailed reviews

Feedback about The Parkgate Hotel from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
The Parkgate Hotel is often praised for its beautiful and smart interiors, with guests appreciating the tastefully decorated and spacious rooms. Many have enjoyed the excellent bathrooms and showers, as well as the convenience of having tea and coffee making facilities. Its central location places guests within a short walk of the Stadium and other Cardiff attractions; however, some found the lack of on-site parking a slight inconvenience, relying on nearby car parks.
Show moreShow less
Review score
Based on 3894 verified reviews
9.0 /10
Perfect
90 %
Recommend
Location
9.5/10
Cleanliness
9.4/10
Value for money
8.5/10
Free WiFi
8.7/10
Pros
Welcoming staff
Spotlessly clean
Stylish interiors
Excellent breakfast
Great facilities
Cons
Expensive bar prices
Room temperature
Slow service
Abrupt responses
Guest reviews
based on 3894 reviews
9.0/10
based on 3596 reviews
8.9/10
Keith from United Kingdom
Family with children
Deluxe King Room
3 nights in November 2025
|
Reviewed: January 04, 2026
6/10

average stay with some issues

long queues hard beds
the room was clean enough, and the location was good for seeing things.
i really did not like the breakfast situation. there were long queues for tea and coffee, and the food was not replenished quickly. i heard from staff the chef might of been drunk during the service. also, the beds are way too hard, i have had more comfortable nights elsewhere.
0 Helpful
Keith from United Kingdom
Single
King Room
3 nights in November 2025
|
Reviewed: January 02, 2026
6/10
ideal location easy walk hotel parking breakfast selection
i booked a king room it was adequate. location was ideal i could easily walk where i needed.
there were no hotel parking, not even close. i were required to park quite a distance and lug my luggage around. the breakfast selection seemed same each of the days i stayed.
0 Helpful
Emerson from United States
Single
Deluxe King Room
4 nights in October 2025
|
Reviewed: January 02, 2026
9/10
clean room white linen
i stayed in a beautiful king room for four nights. the room was very clean and i appreciated the white linen.
the pillows were too soft.
0 Helpful
Jessica from United States
Single
Deluxe King Room
3 nights in November 2025
|
Reviewed: December 18, 2025
5/10
subpar cleaning watered-down juice
The location was convenient for exploring the city.
The room cleaning was subpar. I found stray hairs in the bathroom and dust on the furniture. That was a little gross. The breakfast buffet was crowded and the food quality seemed average, at best. THE juice tasted watered down. The pastries tasted stale.
0 Helpful
Show more reviews
FAQs
About The Parkgate Hotel
What time is check-in and check-out at The Parkgate Hotel?
Check-in is at 16:00 and check-out is at 11:00.
How far is The Parkgate Hotel from Cardiff Airport?
The Parkgate Hotel is located 19 km from Cardiff Airport.
What popular attractions are close to The Parkgate Hotel?
Nearby attractions include Principality Stadium (0.5 km), Cardiff Castle (0.5 km), and St David's Hall (1 km).
What on-site dining options are available at The Parkgate Hotel?
The hotel features an on-site restaurant, The Sorting Room, serving British cuisine and offering vegetarian, vegan, and gluten-free options.
Does The Parkgate Hotel have a fitness center available for guests?
Yes, The Parkgate Hotel includes a fitness center for guests to use.
What amenities are available in the rooms at The Parkgate Hotel?
Rooms at The Parkgate Hotel include air conditioning, free Wi-Fi, a flat-screen TV, a safety deposit box, and a private bathroom with complimentary toiletries.
Is parking available at The Parkgate Hotel?
There are several city center parking options available, including the NCP car park at Cardiff Westgate Street, just across the road.
What is the closest bus stop to The Parkgate Hotel?
The closest bus stop to The Parkgate Hotel is Wyndham Arcade, which is about a 5-minute walk away.
Is breakfast available at The Parkgate Hotel?
Breakfast is available for an additional charge of 21 GBP and includes buffet, continental, and Full English/Irish options.
What spa services does The Parkgate Hotel offer?
The Parkgate Hotel features an exclusive rooftop spa with a variety of treatments available by reservation.
What languages do the staff at The Parkgate Hotel speak?
Staff at The Parkgate Hotel speak English.

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Check-in
05Jun
Check-out
06Jun
Rooms and Guests2 Guests, 1 Room
  • Overview
  • Rooms
  • Price calendar
  • Hotel facilities and services
  • Location
  • Reviews