What are the check-in and check-out times at The Quay Hotel And Spa?
Check-in is from 15:00 and check-out is by 11:00.
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THE QUAY HOTEL AND SPA, Conwy
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Key details
About the Hotel
Deganwy Quay, Conwy, LL31 9DJ,
- Close to Deganwy Castle
Perfect
9.0
9.3
4.1
4.3
4-Star Hotel with Panoramic Views of Conwy Castle
Location
The Quay Hotel and Spa is located at
Amenities
The hotel includes a state-of-the-art gym, a
Rooms
The Quay Hotel features
Dining
The
Wellness
At the
Highlights
Location: Located at Deganwy Marina
Amenities: State-of-the-art gym and wellness thermal area
Rooms: 80 spacious bedrooms with balconies
Dining: Ebb & Flow Restaurant with local dishes
Wellness: Spa with OSKIA treatments
Private dining: Options in the Conwy Suite
Must-do experiences
- Stroll through Conwy Castle for stunning views and history.
- Taste the fresh catch at The Gwynnedd for local seafood delights.
- Visit Plas Mawr for a peek into Elizabethan elegance and architecture.
- Explore the charming Conwy Quay to see local artists and shops.
- Don't miss the Conwy Town Walls for a scenic walk above the town.
Select your preferred room
Choose from standard rooms, family suites, or deluxe options — with breakfast and flexible rates
- Twin Suite Sea View2 persons12 m²1 King-size bedBalconyBathtubroom details
Classic Double Room2 persons8 m²1 Double bedBathtubHeatingroom details- Double Room Disability Access2 persons9 m²1 King-size bedHeatingShowerroom details
Show all rooms
View our calendar
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Check-in/ Check-out
Hotel facilities and services
Each hotel provides modern amenities for a relaxing and pleasant stay
General
- No smoking on site
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Hiking
- Cycling
- Golf course
Guest Parking
- Electric kettle
Services
- Room service
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Indoor swimming pool
- Beach access
- Sun loungers
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Steam room
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Heating
- Sitting area
- Patio
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
The Quay Hotel And Spa offers a delightful array of dining options that celebrate local flavors and breathtaking views. Guests can relish traditional British cuisine at The Ebb & Flow Restaurant, unwind with drinks at The Cove Bar, or enjoy informal bites at the cozy Dory Lounge, creating an inviting atmosphere for all.
The Ebb & Flow Restaurant
British, Local
Ambiance
A meticulously decorated dining space overlooking the serene waters, blending traditional warmth with modern touches.
Key Offerings
Seasonal menus featuring exquisite dishes that highlight local ingredients, ideal for family gatherings or romantic dinners.
Reservation
Recommended for groups of 7 or more.
Open for dinner from 18:00 - 21:00 daily.
The Cove Bar
Casual Drinking Venue
Ambiance
A relaxed and eclectic setting perfect for enjoying drinks while taking in stunning views of the Welsh scenery.
Key Offerings
A great spot for informal meetings or leisurely afternoons, serving a selection of beverages amidst a charming atmosphere.
Reservation
Not required.
Hours vary.
Dory Lounge
Informal All-Day Dining
Ambiance
Casual lounge with book-lined wallpaper, inviting guests to unwind at any time of day.
Key Offerings
Informal dining options throughout the day, encouraging guests to relax with a book or enjoy a casual meal.
Reservation
Not necessary.
Open all day; specific hours not provided.
The Quay Hotel And Spa Location
Deganwy Quay, Conwy, LL31 9DJ,
Explore Conwy
Explore Deganwy Quay
Deganwy Castle
8 minutes' walk
A historic castle offering stunning views over the Conwy estuary. The nearby grounds invite exploration and relaxation.
Royal Cambrian Academy of Art
15 minutes' walk
A gallery showcasing contemporary Welsh art, unique exhibitions, and community activities in a charming setting.
Conwy Castle
4-minute drive
A UNESCO World Heritage Site with medieval architecture and panoramic views from its towers, providing insight into history.
The Smallest House In Great Britain
4-minute drive
A quirky landmark measuring just over 3 feet wide, offering a glimpse into how people lived in days gone by.
Water Sports at Conwy
10-minute drive
Kayaking and sailing opportunities abound, with rentals available nearby. Great for adventure lovers and water enthusiasts.
Wellness Sessions at Bodysgallen Hall Gardens
35 minutes' walk
A relaxing stroll through beautiful gardens where guests can unwind and appreciate nature's tranquility.
Paysanne
7 minutes' walk
A cozy bistro serving French-inspired dishes. Known for its ambiance and locally sourced ingredients.
Castle View Bar & Restaurant
11 minutes' walk
Offers pub-style meals with stunning views of Conwy Castle. Great for both casual dining and special occasions.
Llandudno Theatre
10-minute drive
Hosts a variety of performances including plays and concerts. Perfect for an entertaining evening out for all ages.
The Harp Bar
9 minutes' walk
A lively bar featuring local music acts and a cozy atmosphere, offering a taste of the community's vibrant nightlife.
Getting around the city
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel The Quay And Spa serves a full breakfast for free.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, Spanish, Romanian, Polish, Welsh
Year renovated:
2010
Number of rooms:
80
Guest ratings and detailed reviews
Feedback about The Quay Hotel And Spa from previous guests about their experience.
Show moreShow less
Pros
Well-appointed hotel
Trained staff
Great breakfast
Comfortable bed
Cons
Cold food
Dusty room
Guest reviewsbased on 2117 reviews
Andrew from United Kingdom
Single
classic double room
3 nights in November 2025
|
Reviewed: December 04, 2025
5/10
overcrowded pool slow service
The pool was a HUGE letdown. it felt way too small and shallow. Swimming was impossible because it was overcrowded. the bar and restaurant seemed understaffed, made things slow. i was queueing forever just to pay inflated prices. not acceptable!
0 Helpful
Ava from United Kingdom
Couple
Classic Double Room
3 nights in November 2025
|
Reviewed: December 02, 2025
6/10
some issues detract from the location
slow service extra fee
the location of the hotel is good for exploring the surrounding area.
the bar staff seemed inexperienced and inattentive i noticed drinks sat ready but service was slow. access to the spa requires an extra £25 fee between 9am and 5pm even for hotel guests. the spa pool felt cool so it was hard to relax properly.
0 Helpful
allan from united kingdom
Family with children
executive room sea view
3 nights in October 2025
|
Reviewed: December 01, 2025
9.5/10
excellent service makes it special
humorous staff special occasion warm handshake
I visited with family for a special occasion. the staff stood out! mark anticipated every need at our dinner table with a great sense of humor. antonio delivered the cake, he wished my partner happy birthday with a warm handshake. the team here is really good. I think it's worth visiting just for the wonderful service.
I've visited this hotel multiple times and the location is ideal for exploring nearby areas. however, paying a fee to use the spa during the day felt disappointing. allowing guests complimentary access or a minimal fee would improve the experience. I think.
Facilities
9/10
the hotel provides convenient parking! all guests have access. there is also a spa on-site. i believe this provides a relaxing experience.
Location
10/10
the hotel's location is wonderful. i found it quite convenient for visiting nearby attractions. there are good transport links also. this made exploring the area quite easy.
Rooms
9/10
My room included a balcony, and it had amazing views. the bathroom was spacious. i also appreciated the super comfortable bed. It.
Dining
10/10
breakfast offered many choices. i saw lots of options. we ate in the cove bar one evening. i found the food there delicious.
0 Helpful
|
Allan from United Kingdom
Single
Executive Room Sea View
3 nights in November 2025
|
Reviewed: November 29, 2025
9/10
delicious ingredients friendly staff
The breakfast ingredients tasted very delicious and were freshly cooked. the staff were very friendly. They greeted me when i walked around.
Housekeeping could have been more attentive. I noticed some crumbs on the carpet .
0 Helpful
Julia from United Kingdom
Family with children
Executive Room Sea View
3 nights in August 2025
|
Reviewed: September 30, 2025
9.3/10
a gem indeed
attentive staff food list professional staff
the STAFF is very attentive. the staff is respectful and work so hard. they ensure everyones stay is special. the food IS really good with a long list section of wines from the bar. the waiting staff showed professionalism and knowledge of wines.
i PAID for a room with a zen courtyard view, but actually GOT a carpark view.
Location
9/10
the hotel HAS superb positioning for exploring north wales. it IS within walking distance of many sights. nearby is a station to take you to more distant destinations without a car.
Dining
10/10
breakfast WAS delicious with excellent quality food. there IS a good choice of bar meals for evening dining. the restaurant has modern equipment and comfortable furnishing, with a beautiful atmosphere for enjoying culinary delights.
Rooms
9/10
the rooms WERE large, offering comfort and BEAUTY. the room had everything i needed for MY stay. my executive room with a sea view did not disappoint and the bed had comfortable pillows.
0 Helpful
|
Avery from United States
Couple
Executive Room Sea View
3 nights in August 2025
|
Reviewed: September 08, 2025
9.4/10
Lovely Stay with Awesome breakfast!
tasty breakfast local food good size
I enjoyed the efficient and tasty breakfasts. The local food was a highlight of the dining experience. The hotel's size felt right. It was not too big or impersonal, which I liked a lot.
Service was a little slow sometimes, but the staff were still lovely.
Facilities
9/10
The spa offered complimentary use of the pool area. It provided a relaxing experience . The gym was also well equipped for a good workout.
Location
10/10
The hotel is in a great location for exploring nearby tourist spots. It provided easy access to various attractions. I found the setting to be beautiful and convenient.
Rooms
9/10
My room was spacious and comfortable with good facilities. The bed was comfortable. A lovely patio overlooked the marina, super clean.
Dining
10/10
Breakfast was delicious, with a good selection of quality food. I liked having breakfast in the room. Restaurant food was fab, and the breakfast was wholesome.
Service
9/10
The staff was friendly, helpful and polite, which I appreciated. They were always willing to assist with any request. Nothing was too much trouble for them.
0 Helpful
|
Show more reviews
FAQs
About The Quay Hotel And Spa
How far is The Quay Hotel And Spa from Conwy Castle?
The hotel is located 3 km from Conwy Castle.
What room amenities are provided at The Quay Hotel And Spa?
Rooms feature en-suite bathrooms, flat-screen TVs, coffee/tea making facilities, and free Wi-Fi.
What dining options are available at The Quay Hotel And Spa?
Guests can enjoy meals at the Ebb and Flow Restaurant and drinks at the Cove Bar.
Are there any nearby attractions to The Quay Hotel And Spa?
Nearby attractions include Llandudno Beach and the Welsh Mountain Zoo, both approximately 5 km away.
Does The Quay Hotel And Spa offer spa services?
The hotel features the Marina Spa, which provides a variety of wellness treatments and spa facilities.
Is breakfast available at The Quay Hotel And Spa?
Breakfast is available for an additional charge of £14.
What are the facilities for children at The Quay Hotel And Spa?
The hotel provides cots and a children's menu for young guests.
What are the language capabilities of the staff at The Quay Hotel And Spa?
The staff at the hotel speaks multiple languages to assist guests from different regions.
What recreational activities can guests enjoy at The Quay Hotel And Spa?
Guests can enjoy hiking, golf at the nearby course, and access to the indoor swimming pool.
What ensures the cleanliness of public areas at The Quay Hotel And Spa?
The hotel implements robust cleaning procedures for public areas, especially during peak times.
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